The system that you purchased is manufactured here in the USA to the highest international standards of quality and performance by highly-skilled American artisans. When properly maintained, it will provide you with many years of faithful service.

Quite possibly the hardest-working appliance in your home, your water system can possibly help to:

•  protect your appliances from the permanent damage caused by hard water

•  save you money on cleaning materials 

•  protect your clothing

•  give you better dish washing results

•  reduce mineral build-up in pipes, faucets, and fixtures 

•  eliminate soap scum & soap curd

•  enhance the taste & appearance of foods and drinks

•  give you skin & hair that feels clean and rejuvenated

•  give you a level of relaxation and entertainment, bathing in the essential element – water !

•  reduce your household’s net carbon footprint and greenhouse gas emissions

Depending  on  your  water  usage  lifestyle  and  local  water  quality  conditions,  your  system  could process many  thousands of gallons of water and remove  thousands of pounds of  inorganic metals and minerals from your water every single year. This heavy workload means  that over  time, your system will be forced to sacrifice a little bit of itself to protect you. Attrition occurs as varying rates, depending on local water quality factors, mineral & metal content, chlorine levels, temperature, and of course your water usage habits. Resin attrition is a natural phenomenon that occurs in all water treatment appliances, regardless of anufacturer. The presence of free chlorine or other oxidizing agents  in water will  lead  to  physical  resin  degradation  over  time.  The maximum  recommended levels of free chlorine are 0.3 ppm to / > 30C). Iron and other heavy metals catalyze the oxidative degradation of cation exchange resins. Oxidation of strong acid cation exchange resin will cause de-crosslinking  of  the  polymer matrix,  leading  to  an  increase  in  the water  retention  capacity  of  the resin,  causing  it  to  swell. This  swelling will  further weaken  the mechanical  integrity of  the  resin. Temperature, chlorine concentration, and the presence of heavy metals will further impact the rate of resin oxidation, de-crosslinking and performance degradation. 

Your local dealer is specially trained and equipped with the necessary testing and analysis tools to properly configure your system on original set-up and periodically during service and maintenance visits.  The  smart  electronics  within  your  system will  accommodate  for  the  attrition  process  by adjusting the amount of Pur-gard and salt that your system uses to clean itself after each hard day of work protecting you. Your dealer also will make other adjustments to the base programming and firmware as needed.

Benign bacteria like HPC’s can lurk in safe city water supplies and slowly colonize traditional water treatment  equipment. Heterotrophic  plate  count  (HPC)  bacteria  are  a  generally  benign  family  of chlorine-resistant  bacteria  that  inhabit most  plumbing  systems. HPCs  are  evident  as  part  of  the slimy coating that can be found on drinking filters and inside water softeners known as a ‘biofilm’.  
 
A biofilm  is a  collection or organic  and  inorganic material, as well  as  living  and dead organisms, responsible  for  numerous  water  quality  and  distribution  problems  such  as  loss  of  disinfection residual  levels, odors, color, microbial-induced corrosion, reduced material  life and a reduction  in dissolved oxygen content. While HPCs themselves are generally not harmful to human health, they provide  nutrition  and  protection  for  pathogenic  bacteria. …….thankfully;  a  patented  process  has
been developed to help address this dangerous threat to your comfort, health and safety.  Through precision injection of Pur-gard on a carefully controlled cleaning schedule, your system is able keep itself as clean as possible between scheduled maintenance visits while working hard for you every day.
 
In addition to being a safe and effective anti-bacterial, Pur-gard will also clean, lubricate and protect the  metal  moving  parts  in  your  system,  while  minimizing  scale  formation  and  enhancing  the cleaning  capacity  of  your  water  system.    SP-500  is  to  be  applied  during  periodic  service  and maintenance visits by your local service agent as needed, based on your water usage habits. 

REMEMBER – Always keep your Pur-Gard reservoir full to ensure optimal system performance.
Inferior “liquid cleaners” could possibly damage your system. Always ask for Pur-Gard by name!

Your system relies on simple, safe and cost-effective sodium, or potassium based salt as part of its cleaning matrix. Feel free to use any type of salt in your system, but remember that cleaner grades of salt will help your system perform at its best and possibly even reduce the cost of servicing your system.

Your system is governed by a state-of-the-art computer control system that has been ruggedized to operate  in  the  harsh  environment  of  a water  treatment  system. This  controller  incorporates  the latest hardware and software at time of manufacture.  As technology  improves and further features are  introduced, you can relax and enjoy the peace of
mind knowing that your system’s software & firmware are fully upgradeable using robust Smart SD technology  to  further  help  you maximize  your  investment.  During  your  scheduled maintenance visit, your dealer can apply  the  latest software updates  to your system, keeping you current with the latest technology.

Your local dealer is factory certified to support & service your investment to ensure that you get the very best water quality for you and your family….. Water that feels good tastes great & works hard for you.

Every household is different, with varying water-usage patterns and expectations of water quality. The annual model is clearly deficient, so the progressive dealer should consider service based upon the  aggregate  amount of hardness  and other  inorganics processed by  the  system. Many  industry experts agree that a system should be serviced after processing approximately 1,000,000 grains or at least every 12 months, whichever is sooner.
 
During each scheduled maintenance visit, your  local dealer will perform a battery of tests on your system as well as quantitative testing of your local water chemistry. Some of the tests include:-

• Influent water chemistry panel

• Effluent water chemistry panel

• Comprehensive mechanical performance evaluation

• Media performance & attrition calculations

• Cleaning power

Your technician is trained to help you with the advice and recommendations necessary to keep your system performing at optimal  levels; while at your home,  the  technician will  review  the system’s n-board statistical and diagnostic records to make the appropriate recommendations based on the water quality challenges that your system has faced each year.  
As part of  the  comprehensive maintenance  service,  your  system will be  given  an  exact dose of a highly-concentrated yet safe, clean, & environmentally friendly performance enhancing disinfectant to help you keep your system performing  “just like new” for as long as possible and to enhance the taste feel and cleaning power of your system.

Thank  you  for  investing  in  a  ProSystems water  quality management  system, we  know  that  you won't be disappointed !